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Insurance
At our veterinary practice, we understand the importance of being prepared for unexpected medical expenses. It can offer peace of mind by covering costly treatments for accidents or illnesses, and some plans even help with routine care like vaccinations. However, it's important to be aware that most policies have exclusions, especially for pre-existing conditions, and often require upfront payments before reimbursing you. While insurance can be a great option, we recommend reviewing the details carefully to ensure it fits your needs and your pet’s health.
Questions about
this service
What if my claim is over £500?
If your claim is over £500, we can handle the insurance process for you. Please get in touch, and we’ll connect you with our team who manage insurance claims.
What if my claim is under £500?
For claims under £500, we would provide all the necessary information and steps for you to process the claim yourself.
When does the insurance pay me back?
This depends entirely on your insurance provider. In some cases, the reimbursement is quick, while in others it may take a few days/weeks.
What is a pre-authorisation?
A pre-authorisation form is a document you can complete before a procedure to check whether your insurance is likely to cover the cost of your bill.
Do you accept direct claims?
Yes, we do accept direct claims, but the claim must be over £500, and we only offer this option with certain insurance providers.
What we can help with
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