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Insurance
While we don't offer our own insurance, we work with providers and yourself to make sure insurance processes are as smooth as possible. Please read answers to some common queries below and reach out to chat if you have any further questions. We're happy to help.
Questions about
this service
What if my claim is over £500?
If your claim is over £500, we can handle the insurance process for you. Please get in touch, and we’ll connect you with our team who manage insurance claims.
What if my claim is under £500?
For claims under £500, we would provide all the necessary information and steps for you to process the claim yourself.
When does the insurance pay me back?
This depends entirely on your insurance provider. In some cases, the reimbursement is quick, while in others it may take a few days/weeks.
What is a pre-authorisation?
A pre-authorisation form is a document you can complete before a procedure to check whether your insurance is likely to cover the cost of your bill.
Do you accept direct claims?
Yes, we do accept direct claims, but the claim must be over £500, and we only offer this option with certain insurance providers.
What we can help with
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